How to Apply

View our current openings and click on the job title in which you are interested. To apply online, click on "Apply" at the bottom of the page.

Operations Manager


Job Title:  Operations Manager       

Reports to:  Vice President of Operations  

Position Overview:   To improve the quality of care and value received by the patient while continuing to maintain and improve the overall operations and profitability of the offices.  

Primary Job Responsibilities:   
  • Supports corporate vision and strategy. Day to day responsibility for dental office operations. Budget/plan office staffing, training and development for dental operations.
  • Enforce all company policies and procedures at the office level.
  • Develop and implement operations' policies and procedures.
  • Facility planning based on the company's three-year projections and maintenance.
  • Planning for staffing based on the company's three-year projections.
  • Achieve corporate financial goals for dental operations. Market the practices to increase the fee-for-service (FFS) patient base.
  • Complies with American Dental Partners of Wisconsin protocols and AAAHC standards. 
 
REQUIREMENTS:  
  • Three years of management experience, preferably in American Dental Partners of Wisconsin office environment.
  • College degree in business, health care administration or a related field, or an additional two years experience in American Dental Partners of Wisconsin office environment.
  • Good oral and written communication skills.
  • Excellent interpersonal and problem-solving skills.  

Financial Impact:
  • Develops annual operating plans with adjusted gross revenue projections of $xx - $xx million.
  • Has a direct impact on company profits $xx - $xx million annually.
  • Recommends capital expenditures greater than $1,000

People Impact:
  • Partners with PC leaders to ensure alignment with company purpose and to obtain commitment to annual operating plan goals.
  • Directly impacts the hiring, retention, development and separation of directors, managers and individual contributors.

Physical Requirements:
Manual dexterity to use computers and other standard office equipment

Core Values:

Ethical - Adheres to Company's core values during good and bad times
Sets the example of ethical behavior and rewards right values
Gains the trust of others through truthful communications and honest, constructive feedback

Relationship - Put people first. A commitment to treat all people with respect and human decency
Relates well to people at all levels inside and outside of the organization
Builds constructive and effective relationships Steps up to and resolves conflicts
Builds a cohesive leadership team by hiring and developing the best talent
Sets and models high performance and behavior standards and holds team members accountable through regular performance review and assessment

Social Responsibility -  A commitment to act in a responsible manner with total regard to our families, communities and environment.
Promotes programs that support community concerns within our market Encourages a healthy balance between work and personal life Demonstrates empathy for the concerns of others within and outside the organization
Acts with the customer in mind
Establishes and builds relationships built on trust with customers

Fiscal Responsibility -  An obligation to act in a financially prudent manner for the benefit of our patients, shareholders, affiliates and employees. Advanced business knowledge of strategies and tactics that affect our marketplace
Demonstrates bottom line focus in communications and results.
Balances financial considerations within total business context to ensure that the deployment of capital will yield short and long term yields consistent with company objectives.
Recognizes and communicates the need for initiatives to yield a financial return.

Excellence - In all that we do, a commitment to achieving the best results.
Makes good decisions based on analysis, wisdom, experience and judgment Sought out by others for advice and solutions
Solves difficult problems through rigorous analysis, probing of resources and by looking beyond the obvious
Manages the creative process of team members and brings creative ideas to the market
Pursues everything with energy, drive and a need to finish; meets commitments.
Consistently exceeds goals; pushes self and others to excellence

This position may include additional responsibilities that are not indicated in the job description.

Apply